In the era of digital transformation, Artificial Intelligence (AI) is revolutionizing how businesses analyze and improve customer interactions. Join us for an enlightening webinar where we explore the power of AI in reviewing recorded calls. This session is tailored for customer service leaders, quality assurance professionals, and anyone interested in leveraging AI to enhance customer experiences and drive operational excellence.
Key Takeaways:
- Introduction to AI in Call Reviews: Understand the basics of AI and how it is applied to analyzing recorded customer calls.
- Benefits of AI-Driven Call Reviews: Discover the advantages of using AI, including increased accuracy, efficiency, and actionable insights.
- How It Works: Get an inside look at the technology and processes behind AI-driven call reviews.
- Key Metrics and Insights: Learn about the KPI’s and insights that AI can uncover from call data.
- Implementing AI Solutions: Explore best practices for integrating AI call review solutions into your existing systems.
- Case Studies: Hear real-world examples of operators that have successfully implemented AI-driven call reviews and the impact it has had on their customer service.
Who Should Attend:
- Self-Storage Owners
- Operators and Managers
- Customer Service Managers
- Contact Center Leaders
Benefits of Attending:
- Expert Insights: Gain knowledge from AI experts and industry leaders with hands-on experience.
- Practical Applications: Learn practical applications and strategies for using AI in your call review processes.
- Interactive Q&A: Engage in a live Q&A session to address your specific questions.
- Networking Opportunities: Connect with peers and professional who are also interested in AI and customer service innovations.
Panelists:
Date and Time: July 25 at 11:00 AM
Registration: FREE ALL SUMMER LONG! Click here to register now!
SBOA Enhanced Members: Skip registration and watch live on our Members Only website, here.
Don’t miss this opportunity to learn more on Artificial Intelligence (AI) and how it is revolutionizing how businesses analyze their customer interactions.
