By Steve Lucas
Everyone loves an upgrade. Upgrades are little things that can make or break an experience, whether it’s an upgraded room type upon checking into a hotel or getting an unexpected bump to first class on an international flight. You can implement upgrades to your boat and RV storage facility to enhance the tenant experience and save money through streamlined operations. These include embracing the latest technology and integrating it into your facility’s operations. There are plenty of advantages and benefits that come with the technology you choose to utilize. Here are some ideas to consider when upgrading your services.
Keypad Entry Systems
There is nothing wrong with a traditional keypad entry system; however, you should be aware of recent advancements in technology. Not only do they offer a more user-friendly design, but these keypads allow tenants to enter a unique PIN code to access the facility and their unit. Integrated with automated gate systems and doors, this technology can also 
enable users to engage with the keypad via their smartphone, offering touchless options.
RFID Access
Radio Frequency Identification, or RFID, uses radio waves to track, locate and communicate between devices. Whether in the form of a card, a key fob, or a sticker, RFID is an alternative to smart locks. Customers can use the RFID to enter the facility or their unit securely without having to download an application to their phones. This is especially useful for tenants who are not as well-versed in the latest technology.
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Automatic Doors and Gates
Automatic doors are a huge convenience for clients needing a wide range of motion to maneuver their giant toys. These can be remote-controlled, leaving operations up to an on-site manager, or even motion-activated. Whether you choose to have automatic gates or doors, you can integrate them with access control systems so entry is limited to authorized individuals.
ClickandStor™
ClickandStor™ Online Rental Suite, engineered by the Storage Group®, offers ways to complete storage rental transactions, make payments and even manage accounts for tenants and their rentals. Like online shopping, customers can perform all the tasks they 
need without human intervention. If your facility is remotely managed or offers limited office hours, this is the perfect solution for streamlining business operations while cutting labor costs.
Automated Lighting Systems
Energy-efficient technology is a great way to invest in long-term, cost-effective solutions for your business while offering touchless services. Motion-activated lighting systems in units and common areas reduce energy consumption without the need to manually flip a switch. They also provide added security for tenants, illuminating the property so your tenants can have peace of mind when accessing their units at night.
Remote Monitoring and Management
Facility management systems are software systems that monitor and manage a wide range of building types. These systems allow “smart control” features, such as turning on and off lights, securing the property and scheduling maintenance. All of this can be done remotely, making this the perfect choice for remotely managed facilities, as this technology reduces the need for onsite staff.
You are responsible for enhancing the service you provide to your tenants. When running a business, your eye is always on the horizon, looking for more effective ways to manage and improve it. Technology is the best way to streamline services and open new revenue streams.
Steve Lucas is CEO & Managing Partner of The Storage Group, which specializes in the storage industry and offers digital marketing services as well as innovative software solutions. The Storage Group provides self-storage business owners with industry-leading marketing campaigns and online technology tools to improve their facilities’ online presence, drive higher conversion rates and increase revenue. Steve is also a regular speaker at TSN Workshops. You can catch him at the Phoenix Workshop, Dec. 6, in Phoenix. Learn more.
