By The Storage Group
As an RV and Boat facility, the responsibility is on you to determine what management strategies are right for your needs. There are many ways to manage a facility, but it is essential to stay ahead of the curve in today’s world, which is filled with so many 
technological advancements. One of the best ways to do this is to transition to a hybrid remote management model.
You might have hesitations about this, as some believe that technology is replacing people and taking jobs. We assure you this is not the case. We will dive into why your boat or RV storage facility could benefit significantly from a hybrid management model. Read on below to find out more.
Less Money Spent on Payroll
If you have a facility, taking the hybrid remote management option means you will only have to hire a few people internally. That means more money for your bottom line to spend in other ways. It is not entirely remote, so you still give prospective applicants jobs and give back to the community. Many facility operations can be implemented remotely, eliminating the need for constant onsite presence. Everything can be monitored and controlled from a distance without any issues, while the in-person interactions are still there when necessary for the few staff members you have onsite.
Improved Operational Efficiency
There is a lot to be said for remote employee access. Managers can fully monitor everything from security cameras to access gate controls and even manage bookings without being fully present on site all the time. This is a game changer, as managers can then spend that time in more productive ways, whether it is working on growing your business in meetings with stakeholders or simply doing creative ideation. You can never get your time back, so the hybrid remote management option could be perfect for your facility if you are short on time.
Enhanced Customer Experience
Your customers will never be out in the cold regarding their valuables. You can expect them to receive personalized human support and assistance whenever needed, even 24/7, if that is what you need. With AI chat options and with tools like ClickadStor™, potential tenants can ren,t reserve and pay their monthly bills online. The hybrid option fosters connection, trust and stability in customer relationships, which is invaluable to any thriving business. Your customer has 24/7 access to their account information, which enhances their customer experience.
Enhanced Marketing
As a storage facility owner, you have plenty to manage. That’s why it’s best to leave marketing to the experts. Partnering with a digital marketing company that specializes in the boat and RV storage industry ensures you get the best results. A dedicated remote marketing team will provide comprehensive support, from developing effective strategies to managing your social media, Search Engine Optimization (SEO) and Pay-Per-Click (PPC) campaigns.
Increased Security
Top-tier security is a requirement if you have a facility. Without a secure environment, customers will not set foot in your facility. So, how do you accommodate them and fulfill this need? Remote management technologies will take your security to the next level. You will have access to remote surveillance 24/7, allowing you to monitor your facility at all times, even when you are not onsite. Additionally, you will receive instant alerts for any suspicious activity. If something does happen, it will be recorded, making finding the culprit–and their belongings–simple and easy.
How to Implement a Hybrid Remote Management System
If you want to implement an effective hybrid remote management system, you must invest in reliable technology. Ensure the brand you choose for your equipment, surveillance cameras, sensors and more are trustworthy. Check reviews and ask for a second opinion. Research the ins and outs of security. You will also need to train staff effectively on using technology and protocols for customer service. Make it a part of your onboarding process so everyone is on the same page. Finally, communication channels should be established so everyone knows how to contact one another.
Hopefully, this article showed you that a hybrid remote management system for your facility is within reach. Explore these options, so you can make the most of your valuable time as a business owner. By leveraging the right tools and strategies, you will be able to streamline operations while maintaining control and efficiency.
The Storage Group has a team of experts specializing in the boat and RV storage industry that offers digital marketing services as well as innovative software solutions. The Storage Group provides storage business owners with industry-leading marketing campaigns and online technology tools to improve their facilities’ online presence, drive higher conversion rates and increase revenue.
